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Privacy policy

Privacy Policy for Wordchiefs

Last Updated: [17.12.2024]

Welcome to Wordchiefs! This Privacy Policy explains how Wordchiefs OÜ ("we," "us," or "our"), located at Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kari tn 6-12, 10313, Estonia, collects, uses, shares, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Data We Collect

We collect the following categories of data:

  • Account Information: Name, email address, contact details, and billing information.

  • Usage Data: Information about how you use our services, including IP address, browser type, and device identifiers.

  • Transaction Data: Payment details (processed securely by third-party providers) and purchase history.

  • Cookie Data: Details about cookies collected through our website (see the Cookie Policy section).

2. How We Use Your Data

We use your data to:

  • Provide and operate our services;

  • Process transactions and payments;

  • Respond to inquiries and provide customer support;

  • Improve website functionality and user experience;

  • Comply with legal obligations;

  • Conduct analytics and measure website performance;

  • Send promotional communications (with consent).

3. Third-Party Sharing

We may share your data with third parties in the following cases:

  • Payment Processors: To process payments securely;

  • Analytics Providers: For tracking website usage and performance (e.g., Google Analytics);

  • Service Providers: Who assist with operations such as hosting, support, and marketing;

  • Legal Requirements: If required by law or to enforce our Terms of Use.

Third parties are bound by confidentiality agreements and only use your data as instructed by us.

4. User Rights under GDPR

As a user, you have the following rights:

  • Access: Request access to your personal data.

  • Correction: Rectify any inaccurate or incomplete data.

  • Deletion: Request the deletion of your data (subject to legal obligations).

  • Restriction: Restrict the processing of your data.

  • Objection: Object to data processing for marketing purposes.

  • Portability: Request the transfer of your data to another service provider.

  • Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, contact us at: support@wordchiefs.com.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

6. Cookie Policy

Cookies are small files placed on your device that enable functionality and analytics. Our Cookie Policy includes:

a. Types of Cookies Used

  • Essential Cookies: Required for website functionality (e.g., authentication, security).

  • Functional Cookies: Enhance website usability and personalization.

  • Performance Cookies: Measure website performance and user behavior.

  • Analytics Cookies: These are used to track and improve user experience (e.g., Google Analytics).

  • Advertising Cookies: Deliver targeted advertisements.

b. Purpose of Cookies

  • Session tracking and authentication;

  • Personalization of user experience;

  • Performance and analytics to improve services;

  • Transaction security and fraud prevention;

  • Marketing and advertising purposes.

c. Third-Party Cookies

We may use third-party cookies, including:

  • Google Analytics for website performance;

  • Payment processors for transaction security;

  • Advertising platforms for targeted campaigns.

Third-party cookies are subject to the respective providers' privacy policies.

d. Consent Management

You can manage your cookie preferences through:

  • Cookie banners displayed upon website entry;

  • Browser settings to block or delete cookies;

  • Opt-out links provided for third-party services.

e. Cookie Retention Period

Cookies remain active for up to 12 months unless cleared manually.

f. Updates to Cookie Policy

We may update this Cookie Policy periodically. Changes will be communicated through a notice on our website.

g. User Rights for Cookies

For managing cookies, visit your browser settings or contact us at: support@wordchiefs.com.

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

8. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be communicated by revising the "Last Updated" date or providing a notice on our website.

9. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

Wordchiefs OÜ
Email: support@wordchiefs.com
Address: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Kari tn 6-12, 10313, Estonia

Thank you for trusting Wordchiefs with your data!

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