Privacy policy
At Wordchiefs OÜ, along with our affiliated entities (collectively referred to as "Wordchiefs", "we", "our", or "us"), your privacy is of utmost importance. We are committed to protecting any information we collect from you or about you. This Privacy Policy describes our practices for managing the Personal Information we collect through our website, applications, and services (together referred to as "Services"). This policy does not cover information processed on behalf of clients through our commercial products like our API, which is governed by separate agreements.
For more details on how we collect and use training data for our language models and other Services, as well as your choices regarding this data, please see this help center article.
Collection of Personal Information
We collect your Personal Information in various ways:
Provided by You: We collect information you provide when you create an account to use our Services or communicate with us:
Account Information: Includes data related to your account such as your name, contact details, login credentials, payment card information, and transaction history.
User Content: Includes Personal Information in the inputs, file uploads, or feedback you provide during the use of our Services.
Communication Data: Includes details you provide when you contact us, such as your name, contact information, and the contents of your communication.
Social Media Data: If you interact with our social media pages, we collect any Personal Information you share, such as contact details. Additionally, the hosts of our social media pages may provide us with aggregated data and analytics about our social media engagements.
Received Automatically: As you use our Services, we automatically collect information about your interactions:
Technical Information: Includes data your browser sends when you use our Services, like your IP address, browser type, settings, and how you interact with our website.
Usage Information: We collect details about how you use our Services, such as the content you view or interact with, features used, and actions taken.
Device Data: Includes information about the device you use, such as the device name, operating system, and browser.
Cookies: We use cookies to facilitate, manage, and improve our Services. You can configure your browser to accept or reject cookies, which might affect your experience.
Analytics: We use various analytics tools that help us understand user interactions with our Services and improve your experience.
Use of Personal Information
Wordchiefs OÜ uses your Personal Information for the following purposes:
To deliver, manage, maintain, and analyze our Services;
To improve our Services and conduct research;
To communicate with you;
To develop new services and programs;
To prevent fraud, illegal activities, or abuse of our Services, and to protect our technology, systems, and networks;
To support business transactions and transitions;
To comply with legal obligations and protect our rights and the rights of our affiliates, customers, and others.
Aggregated or Anonymized Information. We may aggregate or anonymize Personal Information so it cannot identify you personally. We use this data to assess the effectiveness of our Services, enhance features, conduct research, and for similar purposes. Occasionally, we may analyze general user behaviors and share aggregate data like user statistics with third parties, publish such data, or make it widely available. Such aggregate data may be collected through the Services, cookies, or other methods described in this Privacy Policy. We will handle and use anonymized data in an anonymous state and will not attempt to re-identify you unless required by law.
As noted above, we may use the Content you provide to enhance our Services, including training the models that support Wordchiefs. Instructions on how to opt-out of allowing us to use your Content for model training are available here.
Sharing of Personal Information
Under certain circumstances, we may share your Personal Information with third parties without further notice to you, except as required by law:
Service Partners and Providers: For operational support and to provide specific services, we may disclose Personal Information to service partners and providers, including but not limited to hosting, cloud, and IT services providers, email communication platforms, and web analytics services. These entities will process, handle, or store Personal Information only to fulfill their duties for Wordchiefs OÜ.
Corporate Transactions: In the event of mergers, restructurings, bankruptcies, receiverships, or service transitions (collectively known as “Transactions”), your Personal Information may be disclosed during due diligence to involved parties and transferred to a new entity or affiliate along with other assets.
Legal Requirements: We may release your Personal Information to authorities, industry peers, or other parties when legally required or in good faith necessary to: comply with legal obligations; protect and defend our rights or property; address violations of our terms, policies, or laws; prevent fraud or illegal activities; ensure the safety and integrity of our products, employees, or public; or defend against legal actions.
Affiliates: We may share Personal Information with our affiliates, meaning any entity that controls, is controlled by, or is under common control with Wordchiefs OÜ. Our affiliates will use the Personal Information in accordance with this Privacy Policy.
Your Rights
Depending on your location, you may have specific rights regarding your Personal Information. These rights may include the ability to:
Access your Personal Information and details about its processing.
Delete your Personal Information from our records.
Update or correct your Personal Information.
Transfer your Personal Information to another entity (right to data portability).
Restrict how we process your Personal Information.
Withdraw consent if our processing is based on your consent.
Object to our processing of your Personal Information.
File a complaint with your local data protection authority.
Some of these rights can be exercised through your Wordchiefs OÜ account, or for others, you may need to contact support@wordchiefs.com.
Note on Accuracy: Services like Wordchiefs generate responses by predicting the most likely next words based on a user's inquiry. As such, these predictions may not always be factually accurate. If the output contains factual errors about you, you can request a correction at support@wordchiefs.com. Due to the complexity of our models, it may not always be possible to correct every inaccuracy. In such cases, you can request to have your Personal Information removed from our outputs by submitting a form.
For details on exercising your rights regarding data collected from the internet for our model training, please refer to the relevant help center article.
Children
Our services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe that a child under 13 has provided us with Personal Information, please contact us at legal@wordchiefs.com. We will investigate and, if appropriate, remove the information from our systems. If you are between 13 and 18 years old, you must have parental or guardian permission to use our services.
External Websites
Our Service may include links to external sites, including social media platforms, which are not governed by this Privacy Policy. Information shared with these Third Party Sites is subject to their privacy policies and terms. We do not endorse or have reviewed these sites. Contact these sites directly for their privacy practices.
Security and Retention
We use reasonable measures to protect Personal Information from loss, misuse, and unauthorized access. However, no internet or email transmission is completely secure. Exercise caution in what information you send us via email or the Service. We are not responsible for bypassing any privacy or security measures on the Service or third-party websites.
We retain Personal Information as long as necessary to provide our services and for legitimate business purposes. The retention period depends on various factors, including the information's nature and the risk of unauthorized use.
Changes to the Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page. Significant changes may also be communicated via email to users who have provided their email addresses. Additional notice may be provided as required by law for substantial changes affecting your rights or obligations.
How to Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:
Email: support@wordchiefs.com
For more details on how we collect and use training data for our language models and other Services, as well as your choices regarding this data, please see this help center article.
Collection of Personal Information
We collect your Personal Information in various ways:
Provided by You: We collect information you provide when you create an account to use our Services or communicate with us:
Account Information: Includes data related to your account such as your name, contact details, login credentials, payment card information, and transaction history.
User Content: Includes Personal Information in the inputs, file uploads, or feedback you provide during the use of our Services.
Communication Data: Includes details you provide when you contact us, such as your name, contact information, and the contents of your communication.
Social Media Data: If you interact with our social media pages, we collect any Personal Information you share, such as contact details. Additionally, the hosts of our social media pages may provide us with aggregated data and analytics about our social media engagements.
Received Automatically: As you use our Services, we automatically collect information about your interactions:
Technical Information: Includes data your browser sends when you use our Services, like your IP address, browser type, settings, and how you interact with our website.
Usage Information: We collect details about how you use our Services, such as the content you view or interact with, features used, and actions taken.
Device Data: Includes information about the device you use, such as the device name, operating system, and browser.
Cookies: We use cookies to facilitate, manage, and improve our Services. You can configure your browser to accept or reject cookies, which might affect your experience.
Analytics: We use various analytics tools that help us understand user interactions with our Services and improve your experience.
Use of Personal Information
Wordchiefs OÜ uses your Personal Information for the following purposes:
To deliver, manage, maintain, and analyze our Services;
To improve our Services and conduct research;
To communicate with you;
To develop new services and programs;
To prevent fraud, illegal activities, or abuse of our Services, and to protect our technology, systems, and networks;
To support business transactions and transitions;
To comply with legal obligations and protect our rights and the rights of our affiliates, customers, and others.
Aggregated or Anonymized Information. We may aggregate or anonymize Personal Information so it cannot identify you personally. We use this data to assess the effectiveness of our Services, enhance features, conduct research, and for similar purposes. Occasionally, we may analyze general user behaviors and share aggregate data like user statistics with third parties, publish such data, or make it widely available. Such aggregate data may be collected through the Services, cookies, or other methods described in this Privacy Policy. We will handle and use anonymized data in an anonymous state and will not attempt to re-identify you unless required by law.
As noted above, we may use the Content you provide to enhance our Services, including training the models that support Wordchiefs. Instructions on how to opt-out of allowing us to use your Content for model training are available here.
Sharing of Personal Information
Under certain circumstances, we may share your Personal Information with third parties without further notice to you, except as required by law:
Service Partners and Providers: For operational support and to provide specific services, we may disclose Personal Information to service partners and providers, including but not limited to hosting, cloud, and IT services providers, email communication platforms, and web analytics services. These entities will process, handle, or store Personal Information only to fulfill their duties for Wordchiefs OÜ.
Corporate Transactions: In the event of mergers, restructurings, bankruptcies, receiverships, or service transitions (collectively known as “Transactions”), your Personal Information may be disclosed during due diligence to involved parties and transferred to a new entity or affiliate along with other assets.
Legal Requirements: We may release your Personal Information to authorities, industry peers, or other parties when legally required or in good faith necessary to: comply with legal obligations; protect and defend our rights or property; address violations of our terms, policies, or laws; prevent fraud or illegal activities; ensure the safety and integrity of our products, employees, or public; or defend against legal actions.
Affiliates: We may share Personal Information with our affiliates, meaning any entity that controls, is controlled by, or is under common control with Wordchiefs OÜ. Our affiliates will use the Personal Information in accordance with this Privacy Policy.
Your Rights
Depending on your location, you may have specific rights regarding your Personal Information. These rights may include the ability to:
Access your Personal Information and details about its processing.
Delete your Personal Information from our records.
Update or correct your Personal Information.
Transfer your Personal Information to another entity (right to data portability).
Restrict how we process your Personal Information.
Withdraw consent if our processing is based on your consent.
Object to our processing of your Personal Information.
File a complaint with your local data protection authority.
Some of these rights can be exercised through your Wordchiefs OÜ account, or for others, you may need to contact support@wordchiefs.com.
Note on Accuracy: Services like Wordchiefs generate responses by predicting the most likely next words based on a user's inquiry. As such, these predictions may not always be factually accurate. If the output contains factual errors about you, you can request a correction at support@wordchiefs.com. Due to the complexity of our models, it may not always be possible to correct every inaccuracy. In such cases, you can request to have your Personal Information removed from our outputs by submitting a form.
For details on exercising your rights regarding data collected from the internet for our model training, please refer to the relevant help center article.
Children
Our services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you believe that a child under 13 has provided us with Personal Information, please contact us at legal@wordchiefs.com. We will investigate and, if appropriate, remove the information from our systems. If you are between 13 and 18 years old, you must have parental or guardian permission to use our services.
External Websites
Our Service may include links to external sites, including social media platforms, which are not governed by this Privacy Policy. Information shared with these Third Party Sites is subject to their privacy policies and terms. We do not endorse or have reviewed these sites. Contact these sites directly for their privacy practices.
Security and Retention
We use reasonable measures to protect Personal Information from loss, misuse, and unauthorized access. However, no internet or email transmission is completely secure. Exercise caution in what information you send us via email or the Service. We are not responsible for bypassing any privacy or security measures on the Service or third-party websites.
We retain Personal Information as long as necessary to provide our services and for legitimate business purposes. The retention period depends on various factors, including the information's nature and the risk of unauthorized use.
Changes to the Privacy Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page. Significant changes may also be communicated via email to users who have provided their email addresses. Additional notice may be provided as required by law for substantial changes affecting your rights or obligations.
How to Contact Us
For questions or concerns about this Privacy Policy, or to exercise your rights, please contact us at:
Email: support@wordchiefs.com
